Templates / Ask a human for help when the AI doesn't know the answer

Ask a human for help when the AI doesn't know the answer

Needs changes

by Deborah ✓ · 9,865 views · created 2024-02-14 · Support Chatbot, AI Chatbot

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What to replace before upgrading

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
AI Agent (v1.8)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (9)

OpenAI Chat ModelSimple MemorySlackCall n8n WorkflowAI Agent

What it does

This is a workflow that tries to answer user queries using the standard GPT-4 model. If it can't answer, it sends a message to Slack to ask for human help. It prompts the user to supply an email address. This workflow is used in Advanced AI examples | Ask a human in the documentation. To use this workflow: 1. Load it into your n8n instance. 2. Add your credentials as prompted by the notes. 3. Configure the Slack node to use your Slack details, or swap out Slack for a different service.

View the original on n8n.io → Check your own copy

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